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HP Recommended

Buenas tardes, por favor, necesito descargar un archivo ISO para iniciar la instalacion de PC Notebook HP Stream 13-c002dx desde cero, ya no sirve la particion de recuperacion de sistema operativo windows 8.1 o Windows 10. mi equipo ya no esta en garantia y tiene solo 32 Gb de capacidad.

2 REPLIES 2
HP Recommended

Hi:

 

You can download W8.1 64-bit ISO file from the link below.

 

Descargar imagen de disco de Windows 8.1 (archivo ISO) (microsoft.com)

 

Select the plain W8.1 version.

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a USB flash drive so that it is bootable, or you can use the free Rufus utility to do this.

 

Rufus - Create bootable USB drives the easy way

 

After W8.1 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Stream Notebook - 13-c002dx (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

 

Then you can upgrade to W10 for free by clicking on the blue Update Now button at the link below...

 

Descargar Windows 10 (microsoft.com)

HP Recommended

Hi @CSalass75 ,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.