driver USB\VID_138A&PID_003C\00a0447ed290

[Sansvingt]

Hello,

One driver is missing . In the properties of the material I see USB\VID_138A&PID_003C\00a0447ed290.

I have tried sp95817, sp85622, sp64135, sp61037, ccdcmbox64, PAssist_Std_20231203.8430623 without solving my problem. Can you help please.

Many thanks

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for that device...

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

Run the above driver.  It will most likely not install the device.

So, you will have to manually install the driver if the auto install method doesn't work.

Go to the device manager and click on the unknown device needing the driver.

Click on the driver tab.   Click on Update Driver.

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp58900.

Make sure that the Include Subfolders box is checked and the driver should install.

Here is a partial copy and paste of the driver setup information file which shows driver support for the ID you posted...

; ========== Manufacturer/Models sections ===========
[Manufacturer]

[Validity.NTamd64]
%VfsUsbDeviceName003c%=Biometric_Install, USB\VID_138A&PID_003c

[Sansvingt]

Many thanks. Perfect !

[Paul_Tikkanen]

You're very welcome.