• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-26-2023 07:42 AM

HP Recommended
Product: HP Notebook - 15-ay052nr (ENERGY STAR)
Operating System: Microsoft Windows 11

looking for what this is and a driver for this unknown device   ACPI\INT3400\2&DABA3FF&0 

 

thanks in advance

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2023 08:29 AM

HP Recommended

Hi:

 

It's going to be one of these two drivers that installs it.

 

That is because usually there are two instances of the device showing up as needing a driver on a clean installation.

 

Try this one first and restart the PC:

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

 

If that driver doesn't install the device, then this one should:

 

Intel Dynamic Platform and Thermal Framework Driver:

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe 

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎10-26-2023 08:29 AM

HP Recommended

Hi:

 

It's going to be one of these two drivers that installs it.

 

That is because usually there are two instances of the device showing up as needing a driver on a clean installation.

 

Try this one first and restart the PC:

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

 

If that driver doesn't install the device, then this one should:

 

Intel Dynamic Platform and Thermal Framework Driver:

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe 

2 people found this reply helpful
Was this reply helpful? Yes No

‎10-26-2023 08:30 PM

HP Recommended

The sp95216 on did it.  Thank you much appreciated

Was this reply helpful? Yes No

‎10-26-2023 08:59 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.