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HP Recommended
Probook 4540S
Microsoft Windows 7 (64-bit)

Hi 

I hope you doing well.

I really need  for your help.

how can i find directly driver base system device and unknown device for HO probook 4540s?

Thanks you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for the base system device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

There can be several devices that can be labeled Unknown when the driver is missing.

 

This is the most common unknown device driver for your model.

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

 

If the above is not the right driver, then please post the hardware ID for the unknown device, and then I will post the link to the driver you need.

 

Use this guide to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this driver for the base system device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

There can be several devices that can be labeled Unknown when the driver is missing.

 

This is the most common unknown device driver for your model.

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

 

If the above is not the right driver, then please post the hardware ID for the unknown device, and then I will post the link to the driver you need.

 

Use this guide to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

HP Recommended

 

Hi Paul Takkanare

 

i want to thank for your support with the link you have sent to me, its working now.

 

Kind Regards

 

Acota

 

HP Recommended

You're very welcome.

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