-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Create an account on the HP Community to personalize your profile and ask a question
04-28-2017 01:56 PM
Hi
I hope you doing well.
I really need for your help.
how can i find directly driver base system device and unknown device for HO probook 4540s?
Thanks you
Solved! Go to Solution.
Accepted Solutions
04-28-2017 03:27 PM
Hi:
You need this driver for the base system device...
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
There can be several devices that can be labeled Unknown when the driver is missing.
This is the most common unknown device driver for your model.
This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe
If the above is not the right driver, then please post the hardware ID for the unknown device, and then I will post the link to the driver you need.
Use this guide to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
04-28-2017 03:27 PM
Hi:
You need this driver for the base system device...
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
There can be several devices that can be labeled Unknown when the driver is missing.
This is the most common unknown device driver for your model.
This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe
If the above is not the right driver, then please post the hardware ID for the unknown device, and then I will post the link to the driver you need.
Use this guide to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
Didn't find what you were looking for? Ask the community