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i have a hp laptop its model number is hp hq-tre 71025 boeblingen,germany i have installed windos 10 on it and there are no drivers and the drivers are not avaliable

3 REPLIES 3
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Hi

 

Could you please type

 

WinKey + R and in the box type msinfo32  and Copy and Paste the first dozen lines please.

 

OS Name    Microsoft Windows 10 Home
Version    10.0.16299 Build 16299
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    DESKTOP
System Manufacturer    HP
System Model    HP Desktop
System Type    x64-based PC
System SKU    77SUNSET#ABU
Processor    AMD A6-6310 APU with AMD Radeon R4 Graphics, 1800 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. F.17, 12/04/2017
SMBIOS Version    2.8

 

The System SKU should help tremendously.

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I WANT TO DOWNLOAD DRIVER FOR REALTEK RTL8723BE 802.11 BGN WI-FI ADAPTER

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Hp HQ TRE 71025 Boeblingen,Germany

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