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HP Recommended
HP elitebook 8460p
Linux

My HP elite book 8460p will not get online and I have no idea why, but the WiFi connection shows up fine. I am aware that I am missing three drivers in the "other" devices section.. I believe those might be the reason but I'm not sure and because I can't connect the PC to internet I hve to download them manually from another laptop to a flash drive but I can't find any direct downloads without getting driver set up or driver restore.. The drivers missing are, base system device, universal serial bus (usb) &, unknown device., can anyone help me?

 

1 ACCEPTED SOLUTION

Accepted Solutions
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HP Recommended

Hi:

 

Down loaded HP recomended 3 drivers, however, and still missing, unknown device doesn't have a driver?  Is there a solution to this issue?

 

Your help is greatly appreciasted, thanks!!!

 

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