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HP Recommended
hp pavilion n003tx
Microsoft Windows 8.1 (64-bit)

i have updated my notebook to windows 8.1 and installed all drivers but 2 where not not recognised please help me undefined

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for the PCI Device...

 

This package contains the driver that enables the Realtek CardReader in supported notebook models that are running a supportedoperating system. The card reader enables users to read from orwrite to supported removable storage cards, which are typicallyused in digital cameras, digital music players, and cellularphones.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63973.exe

 

You probably need this driver for the unknown device...

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

You need this driver for the PCI Device...

 

This package contains the driver that enables the Realtek CardReader in supported notebook models that are running a supportedoperating system. The card reader enables users to read from orwrite to supported removable storage cards, which are typicallyused in digital cameras, digital music players, and cellularphones.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63973.exe

 

You probably need this driver for the unknown device...

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe

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