dv6000 system disabled

[snuffy54]

my laptop is locked up 

System Disabled [01531]

Please help

[DavidPK · Accepted solution]

@snuffy54

Enter:      phtrv

                      or

                ysejavm

Regards,

DP-K

[snuffy54]

tysm

[DavidPK]

@snuffy54

You're welcome

All the best,

DP-K

[snuffy54]

thank you for your help.. maybe you can help me again.  my niece had my laptop for school and has been done with it for awhile now. She can't remeber her password to log on. How do I get around this? 

[DavidPK]

Hi,

If she normally signs-on with an email and password, see if she can reset the password via another PC from the Microsoft page on the following link.

 https://account.live.com/password/reset

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this.

Another option, if all personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

A full guide on this can be found on the following link.

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

Regards,

DP-K