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‎01-12-2020 11:02 PM

HP Recommended
Product: pavilion x2 detachable
Operating System: Microsoft Windows 10 (32-bit)

Getting "Boot device not found" message.

HP diagnostic tool eMMC test fails with the following id:

ru4fs4-7rp9kg-mfgjmf-u0cr03

 

Please help me to understand why it's happening and how to fix it.

 

Thanks

1 REPLY 1

‎01-15-2020 09:55 AM

HP Recommended

@Alireja

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the hard drive.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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