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Message 1 of 2
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enter administrator password or power on password

HP Recommended
HP Pavilion Gaming - 15-ec0001la
Microsoft Windows 10 (64-bit)

I have a problem with my laptop, i can unblock my laptop 

my model laptop is a HP Pavilion Gaming - 15-ec0001la

I opened it to do a cmos reset but as i can see it has no cmos battery, i unplugged the battery and let the start button press for 20 seconds, it says that the cmos has been reseted but it still asking for the password

i also tried the generator software but internet says a 5 digit or 10 digit, my pc generates a 8 digit


this the last system code it generates

A [BD3161BB]

Level 16
Level 16
33,788 32,910 3,069 7,571
Message 2 of 2
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HP Recommended


That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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