error 0xc000000f when booting from recovery media usb

[Rick861]

I need to reinstall windows because of some issues and to do so I used hp recovery media creation tool and successfully created a recovery media usb for my specific system. 

Now here is the problem:

When I boot the laptop off of the recovery media usb I get the error 0xc000000f and cannot use it.

When I try to reinstall windows using the hp recovery software I get the error that the recovery partition has been removed while I never removed the partition and it still shows up in windows explorer.

I should be able to reinstall windows using the recovery media usb without a problem but for some reason I can not do so, what can I do to solve this issue?

[IT_WinSec · Accepted solution]

Hello @Rick861 

Welcome to the HP Support Community.

From today's point of view, the HP recovery may be obsolete. The PC may not boot properly from the USB for many reasons.

Since you already deleted the recovery partition and the boot from the USB is unsuccessful, I can offer you a workaround - creating Windows 10 installation media for clean vanilla installation

Here are instructions how to clean install/reinstall Windows 10:

• Video reference >> https://www.youtube.com/watch?v=QAvFm52IjI4

Windows reinstallation / clean installation :

- You can directly download Windows 10 ISO from MS site or download >> Media creation tool from Microsoft site, create installation DVD or installation USB  and  proceed with clean installation/reinstallation.

Download:

>> https://www.microsoft.com/en-us/software-download/windows10ISO

Make sure you select the proper version (64 bit / Home or Pro) if asked.

Media Creation tool will always provide you with the latest Windows version/build - now 1809 update.

- When download completes, you will need to write  the ISO image and boot from a bootable media. You will need a blank USB pendrive (min 8 GB capacity). Use the Media Creation tool.

When ready with the USB drive:

Please, shutdown the computer using the power button.

Insert the Windows USB thumdrive prepared previously

Power on the PC.

As soon as you press the power-on button, start hitting the Esc button repeatedly (like tap-tap-tap).

This should open a HP Startup Menu

Choose F9 to open Boot options. Select the USB thumb drive as a boot option.

- Follow the on-screen instructions to install Windows 10. Perform clean installation/custom installation (not repair).

Delete all existing partitions and install Windows on Disc 0 Unallocated space

- After successful Windows installation, install drivers taken from HP web site or via Windows Update/Device Manager >> http://support.hp.com/us-en/document/c03330139

- Make sure Windows is Activated by going to Start > Settings > Update & Security > Windows Activation

- You might want to stop some of the Windows Telemetry by using free tools such as Spybot AntiBeacon or DWS Lite

Hope this helps. Let me know how it goes