• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion - 14-ce3015na

Hi, hoping someone can help me. My HP Pavilion has had an issue since I installed Windows 11. I've since reset the hard drive & reinstalled Windows 10 but the problem still persists;

 

I get a flash of blue screen (Too quick to read anything other than your device ran into an error and needs to restart...). Sometimes It goes back to my desk top & goes on a loop of blue screen, restart.

 

Sometimes it goes to a black screen saying 'Boot Device Not Found. Please install an Operating System on your Hard Disk. Hard Disc (3F0) - & prompting me to do diagnostics F2.

 

When I do F2, hard disk test, it says ‘hard drive not found’. I do not get a code. I then reset with F10 & then sometimes I can carry on for a period of time or it just goes on a constant loop doing this.

 

When I get back to my desktop, if I do the UFEI diagnostic test, the hard drive test passes.

 

I explained this to an HP rep as still under warranty and they got me to reset the BIOS (Windows B). This took an age, started it at 13:00 and it finished at 18:30! It was on the initialising screen for over 90 minutes. It was on the 100% complete screen for nearly 2 hours. As soon as my laptop started up again I got the blue screen flash and black screen again. 

I am now unable to contact the HP rep for a few days as I work their opening hours.

 

Can anyone help explain what next steps I should take or what could be the issue? I am pretty clueless with this type of thing.

 

Thank you.

1 REPLY 1
HP Recommended

@Mharf 

 

Please use the following Guide to fix

 

                  HP PCs - Hard disk 3F0 boot device not found error


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.