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‎08-27-2020 12:53 AM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

how to fix bad system config info error

1 person had the same question
1 REPLY 1

‎08-29-2020 05:08 PM

HP Recommended

@amtkmbl Here's a few steps that should help resolve the issue:

  1. Turn on your computer and repeatedly press the esc key until the Startup Menu opens.
  2. Begin a System Recovery by pressing F11. ...
  3. The Choose an option screen displays. ...
  4. Click Advanced options. ...
  5. Select Command Prompt to open the Command Prompt window.
  6. Then Type the following word by word: bcdedit /deletevalue {default} truncatememory - once done, push enter.
  7. Restart the computer to resolve the issue.

Alternatively, you may also watch this YouTube video: Click here to watch

(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond by support boundaries, please ignore the ads and take only the free suggestions)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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