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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- error en disco de mi hp

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07-29-2025 02:39 PM
quiero descargar el recovery manager para recuperar mi laptop omen que tiene un error en el arranque de windows pero a sido una odisea encontrar el recuperador es el momento que no puedo descargarlo para guardarlo en la usb
07-29-2025 02:56 PM - edited 07-29-2025 02:56 PM
There is no HP recovery manager download available.
You can use the Microsoft media creation tool on another PC to create a bootable W10 installation flash drive to reinstall W10 on the drive.
Your notebook's Windows product key is encrypted in the BIOS so you will not need the product key to install Windows.
After W10 has completed installing, you can install the drivers and available software from your notebook's support page.
HP Notebook - 15-bs521nl Software and Driver Downloads | HP® Support
Below is the link to the service manual:
HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide
To boot from the W10 installation flash drive, have it in your notebook's USB port.
Turn on or restart the PC.
Immediately tap the ESC key to get the menu of options.
Select the F9 boot options menu and from that, select the USB flash drive and press the Enter key.
The PC should boot from the flash drive and you follow the on-screen instructions to install W10.
There are several guides for how to do this on the internet such as this one: