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‎06-16-2017 11:57 AM

HP Recommended

Hi

 

 

I  keep getting the error message everytime I start my computer  "AccelerometerSt.exe system error

The application was unable to star correctly (0x000007b). Click OK to close the application."

It looks like the AccelerometerSt.exe is the HP 3D DriveGuard software.  

I believe an update was installed.  How can I fix this error?

 

 

my computer is 

HP Pavilion 17, x64

AMD A10 – 4655M

 

Tks

 

Carla

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2017 11:59 AM

HP Recommended

Hi:

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

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3 REPLIES 3

‎06-16-2017 11:59 AM

HP Recommended

Hi:

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

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‎06-16-2017 12:21 PM

HP Recommended

Thank you:catvery-happy:

 

 

it worked!!!!

so far so good

 

 

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‎06-16-2017 12:53 PM

HP Recommended

You're very welcome, Carla.

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