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15s-eq1542sa
Microsoft Windows 11

Brand new laptop. Every time it is closed down over night it shows a fTPM corrupted error. Pressing N brings it to login screen. It is also loosing all charge even when closed down. at 100% when shut down at night. 12% first thing in the morning. Please advise what to do with this. 

3 REPLIES 3
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@DCrean1 

Windows 11, like Windows 10, has enabled a new hibernation process known as Fast Startup -- which is enabled BY DEFAULT. This is different from Fast Boot, which is a BIOS/UEFI option.

Fast Startup is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang. It's also a new form of hibernation known as hybrid sleep -- and this causes battery drain to maintain the state of the PC while turned off. In some rare cases, it can also cause a laptop to overheat because the processor is still running and still generating heat, as this has been reported when the laptop was turned off and put inside a case.

Disabling Fast Startup might fix booting and shutdown problems.

There are two ways to disable FastStartup in Win10: (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, Fast Startup is disabled.

See if that helps.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thank you for your reply. I have tried that but unfortunately I am still getting a fTPM NV corrupted message when the laptop restarts. 

HP Recommended

@DCrean1 

Sorry, I can't help with that -- as the Fast Startup change is done to address shutdown and/or battery drain issues.



I am a volunteer and I do not work for, nor represent, HP
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