facial recognition currently unavailable

[GOKUL2305]

i don't know exactly what happens, i am going to register my face for sign in options, facial recognition (windows hello) this is currently unavailable.

i checked in my file explorer C:\Windows\System32\WinBioPlugIns

face driver is missing i think
give the solutions for this

[resistencia]

Hi @GOKUL2305 

not all laptops of this line have Windows hello  facial recognition. To verify, enter the device manager, go to camera and check if you have two cameras and one must be IR.

[GOKUL2305]

No, in device manager, i have only HP HD cameras under the cameras

[resistencia]

Then the laptop have no facial recognition

[vikram_takhar]

Is hp pavilion HP Pavilion Laptop 16-af0028TU (A08V0PA) having  IR camera ?

If yes then how i can start it ?

[resistencia]

Hi @vikram_takhar 

no IR camera