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- facial recognition, fingerprint and pin set up not working
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11-23-2024 01:34 PM - edited 11-23-2024 01:34 PM
The system show the option for facial recognition, fingerprint and pin set up but the option are currently unavailable . My laptop is HP 15 fd0xxx
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11-23-2024 04:03 PM
The specs of your machine is
https://support.hp.com/au-en/document/ish_7737544-7737589-16
1. Facial recognition: It does NOT have a camera to support this option,
2. Finger Print: It does NOT have fingerprint reader nor sensor.
Therefore the ONLY option you can do is to setup a PIN
Regards.
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