Showing results for 
Search instead for 
Did you mean: 
New member
5 2 0 0
Message 1 of 2
Flag Post
HP Recommended

facing charging issue in my laptop

pavilion 620tx
Microsoft Windows 10 (64-bit)

my laptop is charging normally till 72% and after that charging speed is reduced very much and after getting 80% charged it stopped charging even charger is plugged in.

HP Support Agent
HP Support Agent
18,091 18,080 1,198 1,855
Message 2 of 2
Flag Post
HP Recommended

facing charging issue in my laptop



Welcome to the HP Support Community!


I recommend you reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.


Here is how you do it.


Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.


Restart the computer and the issue should be fixed.


If the issue persists, I recommend you update the bios the from the below link and test.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation