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- HP Community
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- Notebook Operating System and Recovery
- facing charging issue in my laptop

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03-07-2019 09:00 AM
my laptop is charging normally till 72% and after that charging speed is reduced very much and after getting 80% charged it stopped charging even charger is plugged in.
03-08-2019 01:42 PM
Welcome to the HP Support Community!
I recommend you reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Restart the computer and the issue should be fixed.
If the issue persists, I recommend you update the bios the from the below link and test.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee