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HP Recommended
HP All-in-One - 20-c434
Microsoft Windows 10 (64-bit)

cant log in keeps going in circles and logging me out  

tryed factory reset  that found an error  and closed down HELP

 

1 REPLY 1
HP Recommended

Hi:

 

Your PC is supported by the HP cloud recovery tool which you can use on another PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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