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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- factory reset problem

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08-14-2020 02:48 PM
I got some bugs in my laptop stream and while attempting a factory reset It said it couldn't because I didn't have enough space in my system.I started to try to delete all kind of things off my laptop and I could swear I deleted enough mb that I needed but when I return to factory reset again it said I needed even more space than prev.ask for .please please HELP ME
08-16-2020 03:30 PM
Sorry but factory resets simply don't work on Streams because they come with only 32GB of total disk space and MOST of that is needed to do a reset -- and even if you removed all your apps and files, that would not free up enough space.
Read through this thread: https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...
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