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‎09-23-2019 09:16 PM

HP Recommended
Product: 14-AM 125TX
Operating System: Microsoft Windows 10 (64-bit)

updating BIOS to F35 through HP Assistant software, after restart, BIOS doesn't boot (does not work)

1 REPLY 1

‎09-26-2019 02:41 PM

HP Recommended

@whelrafif Welcome to HP Community!

I suggest you attempt a BIOS recovery to resolve this issue as its occurred after the last bios update, its possible the BIOS update was interrupted causing it to corrupt the system files:

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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