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HP Recommended
hp pavilion notebook

getting failure id code for battery and computer turns on but no screen after hp intro

1 REPLY 1
HP Recommended

@crshaw,

 

Welcome to our HP User Forum!

 

Happy to assist, but it would be helpful to know what specific HP Pavilion notebook model you have.

 

Chances are that your battery has failed, and needs to be replaced.

 

KInd Regards,

 

NonSequitur777


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