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HP Recommended

I have an HP omen 15 bought it 10 months ago. When I plug in the laptop, the laptop fans kick in and the laptop started lagging it is hard to use the trackpad, pretty much every kind of video, whether streaming or offline starts dropping frames, and the laptop overheats. in general, UI slows down, simple applications have a hard time opening. Any suggestion would be nice, it is not unusable but for a 10-month-old laptop and a decent one at that, I don't think it should show this kind of problem. 

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HP Recommended

Hi @Xander_knight,

 

Welcome to the HP Support Community

 

I understand you are facing a performance issue with your HP omen 15 Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

 

Update the BIOS, & Chipset drivers to resolve this issue

  • Here's the link to download and install the above updates: Click here

If the issue persists, then Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

  • Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them
  • Also, open HP Support assistant on your PC and run the Performance tune-up check.

 

If the issue still persists, then please follow the steps mentioned in the below documents:

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.