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HP Recommended
HP 15.6 inch Laptop PC 15-fc0000 (733L9AV)
Microsoft Windows 11

Hello, the fingerprint reader on my computer is not available,what could be wrong?

4 REPLIES 4
HP Recommended

@emelielindahl 

 

Are you sure it has Fingerprint reader ? I can not find it anywhere from its specs:

 

               https://support.hp.com/au-en/document/ish_7412013-7412050-16

 

Regards.

BH
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HP Recommended

on netonnet's website it says that there is a fingerprint reader on this computer

HP Recommended

Hi why are you writing the same question again, yes I am sure there is a fingerprint reader on my computer

HP Recommended

look at picture 8 about the computer on netonnet's website

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