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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- forget my login password

Create an account on the HP Community to personalize your profile and ask a question
11-07-2026 03:32 AM
Hi @PCHMDA57V2GAPK,
Welcome to the HP Support Community!
I'd be happy to help you troubleshoot the performance issue and recover access to your notebook if needed.
Could you please clarify a few things?
Are you referring to a forgotten Windows login password, or is your main concern that the notebook is running very slowly?
What is your exact HP notebook model?
Which version of Windows are you using (Windows 10 or Windows 11)?
When did you first notice the slowdown? Does it happen immediately after startup or during normal use?
Once we have these details, we can guide you with the appropriate steps.
Best regards,
Kuroi_Kenshi
I'm an HP Employee.
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