freezing screen every seconds

[Dylan2224]

Hello, when I type with my keyboard or if I move the cruiser (trackpad/mouse) my screen freezes,

if I continuously move the cruiser, the screen freezes every 3 seconds and stays frozen for 1 second.

I tried everything reinstalling Windows10 and updating all bios but it didn't work.

if I watch YouTube and don't touch anything, the screen doesn't freeze, so the problem only occurs if I do something with the keyboard or mouse.

[Dylan2224 · Accepted solution]

i found, i just had to uninstall the graphics drivers and installing the "AMD High-Definition (HD) Graphics Driver" from HP. 

[Dianahemes24]

There are several main reasons why Windows randomly freezes: outdated drivers, malware, or if you haven't updated to the latest version of the operating system. To try and avoid these issues, keep everything up to date, and use a good antivirus at all times.

Regards,

Diana