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HP Recommended
G62-225DX
Microsoft Windows 7 (64-bit)

Getting error message when trying to load drivers for mousepad need to run 64 bitversion ofDPInst.exe Does anyone know where I can find it Tried HP Driver page but says page is no longer available

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please try to download the following Synaptics TouchPad Driver (Driver-Keyboard, Mouse and Input) and install it on your Windows 7 64bit machine:

 

   http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49522.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Please try to download the following Synaptics TouchPad Driver (Driver-Keyboard, Mouse and Input) and install it on your Windows 7 64bit machine:

 

   http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49522.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Thank you very much once again you guys came through great job
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