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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z6AV)

I want to upgrade my pc ram and I have a question  .My pc guarantee be broken or not?

 
Hasan94_0-1675279864010.png

 

 
1 REPLY 1
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Hi:

 

This is a peer-to-peer forum.

 

We do not work for or represent HP, so we are not able to provide official warranty guidance on HP's behalf.

 

I recommend you contact HP support for an official response.

 

HP ile İletişime Geçin | HP® Türkiye

 

Off the record, below is the link to the service manual for your notebook.

 

target=_blankMaintenance and Service Guide (hp.com)

 

According to chapter 5 of the manual, upgrading memory or the SSD is a customer-authorized procedure, so I would think that you can do the work yourself without voiding the warranty unless you break something in the process.

 

I do know that if your notebook does need warranty service, you will need to return it to its original hardware configuration before sending it in for any warranty repairs.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.