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‎04-05-2020 09:38 PM

HP Recommended
Product: hp15-f200 notebook

One of our hp15-f200 notebook received a fail for the hard drive short dst check after running the diagnostic.  Has anyone else experienced this issue, and if so, what was a possible solution. Thanks.

1 REPLY 1

‎04-06-2020 02:45 AM

HP Recommended

Hi

You make backups and recovery media.

Replace the hard drive and re-install.

 

Manuals etc are here...

https://support.hp.com/gb-en/product/hp-15-f200-notebook-pc-series/7527799/manuals

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
https://www.microsoft.com/en-us/software-download/windows10

 

If in doubt please ask.

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