hardware issue

[SCBeck]

smart check - passed

long dst - failed

failure id   RLV408-7sBARH-MFPWMF-61EB03

product id N5Y05UA#ABA 

hard drive 1

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

RLV408-7SBARH-MFPWMF-61EB03

OK

0000000000

11/1/21

305

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Full Test Failure

You will need to install a new hard drive, and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP 15 Notebook PC Maintenance and Service Guide

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

After you replace the drive, you can reinstall W10 for free by making bootable installation media with the media creation tool from the link below.

Download Windows 10 (microsoft.com)

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

HP Notebook - 15-f272wm (ENERGY STAR) Software and Driver Downloads | HP® Customer Support