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‎01-17-2022 01:22 AM - last edited on ‎01-17-2022 11:21 AM by Retired

HP Recommended

hello, I have a problem with my laptop which is no longer registered in the list of sold computers because it was offered to a part of France. The problem is this: since the PC is no longer registered, it is impossible to find any help or driver because I can't see my SD card reader anymore. I have installed and searched for things, but nothing.
I'm getting tired of not being able to contact a REAL HP assistant who will be able to help me and having to ask a community that won't be able to help me either, because my problem will only be solved with a HP guy. So if anyone has any contacts, I WANT AN HP ASSISTANT. Thanks for your answers. 

Laptop: PC Ultra-Portable HP 14s-dq3004nf 14" Intel Celeron 8 Go RAM 512 Go SSD

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2 REPLIES 2

‎01-17-2022 01:55 AM

HP Recommended

Phone Assist Worldwide | HP® Official Site

Find a support number there, but be aware if your device is out of warranty there may be a charge for support.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎01-17-2022 08:32 AM

HP Recommended

Hi, thanks for the answer, I'll call and see.

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