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johncarassa
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help with no fan on a HP Pavilion Laptop 15z-cw100

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ExampleHP Pavilion Laptop 15z-cw100: Pavilion 6530
Microsoft Windows 10 (64-bit)

can someone tell me why this model of laptop doesn't have a fan, I just notice it and I am out of the warranty for one month now.

Any way I can get help with hp to replace the laptop because is sometimes it get too hot and this laptops you suppose to play games , thanks in advance.

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WAWood
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@johncarassa 

Sorry to be the bearer of bad news -- but probably not.  HP only warranties their devices in the U.S. for one year and after that, no matter what the issue happens to be, they do not do repairs under the warranty.

 

But, you can check with them to see if they will make an exception in your case.

 

HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.

To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number. That link is not going to let you create a support ticket if your warranty has expired.

US contact link: https://support.hp.com/us-en/contact-hp

 

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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