how can i install pre-installed windows 10

[ZainKhan38]

Can someone please help me I don't know but i accidentally deleted the recovery partition in my laptop and than i installed another version of windows 10 pro the pre installed version was windows 10 home now after few months my windows got corrupted and when i tried to reset it there is no recovery partition can please someone tell me how i will get my pre-installed windows back which came with the laptop

[WAWood]

HP no longer stocks recovery media that you can order and have sent to you.

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Windows and the HP drivers and utilities that originally came with your PC.

You will need a working PC and a 32GB USB stick to hold the recovery files. Here is the link:

https://www.youtube.com/watch?v=xmtXOU40vxk

You use the Microsoft Store to download the actual tool:

https://apps.microsoft.com/detail/9mtks9pr7r3n?rtc=1&hl=en-us&gl=us

If you use a different PC to run the tool, you will have to provide your PC's product number. Here is an HP link for finding that information:

https://support.hp.com/us-en/document/ish_2039298-1862169-16

Here's a video from HP Support about using the Cloud Recovery Tool:

https://www.youtube.com/watch?v=P7AwuKNJKS4

[Paul_Tikkanen]

@ZainKhan38 

Your PC is not supported by the HP cloud recovery tool and since you live outside of the United States of America, I doubt that you will want to pay for shipping to order the HP recovery kit for your notebook from this only source where I know that one is available.

Computer Surgeons - Windows 10 Home - 64 Recovery Kit Part Number L16161-001 For Notebook Model Numb...

That leaves you with one other option...clean install W10 by making a bootable W10 installation flash drive with the Media creation tool from the link below.

Download Windows 10 (microsoft.com)

Boot from the USB installation media, install W10 and after W10 has completed installing, you can install the drivers and available software from your notebook's support page.

HP Notebook - 15-f387wm (Touch) (ENERGY STAR) Software and Driver Downloads | HP® Support

[ZainKhan38]

Thanks for your help i somehow arranged the USB formated it downloaded the hp cloud recovery tool and when i entered the serial number it's not recognizing it and upon googling I happened to know that the recovery tool only supports laptops manufacturer in 2016 but my HP Notebook (15-f387wm) is manufacturer in 2015. now what i should do else I'm really in a big trouble and i need the stock windows back somehow😑

[ZainKhan38]

I've already installed windows 10 pro but it's corrupted now and also there were no touch screen drivers in it and i used my laptop without touch screen for months because manufacturer site also don't provide any kind of touch screen driver one main reason of installing the pre installed windows 10 is this touch screen not working issue.