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HP 17.3 inch Laptop PC 17-c1000 (4B770AV)

Doing a clean windows 11 install and need to load my original drivers, but when I go to HP support, add in my serial number, I cannot find my drivers that came with my laptop.  It just wants to identify my pc, but laptop not working and have to do a clean install.  

1 REPLY 1
HP Recommended

Hi:

 

You can download the W11 drivers and available software you need from the link below:

 

HP 17.3 inch Laptop PC 17-c1000 Software and Driver Downloads | HP® Customer Support

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