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HP Recommended
HP Laptop 15-db0xxx
Microsoft Windows 10 (64-bit)

i cant seem to get my head around which ram i need to buy to upgrade, ones from my other laptops dont fit 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Below is the link to the Crucial, UK memory/SSD report for your notebook.

 

https://uk.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-db0997na

 

You can install up to 2 x 16 GB of memory in your model.

 

Below is the link to the service manual, where you can find the memory removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c06245081

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

What is the product number of your notebook?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/c00033108

HP Recommended

hi thanks 

product no is .. 4rd90ea#abu

HP Recommended

You're very welcome.

 

Below is the link to the Crucial, UK memory/SSD report for your notebook.

 

https://uk.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-db0997na

 

You can install up to 2 x 16 GB of memory in your model.

 

Below is the link to the service manual, where you can find the memory removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c06245081

 

 

HP Recommended

thanks so much buddy

HP Recommended

Anytime.

 

Glad to have been of assistance.

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