Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-31-2017 08:24 PM

HP Recommended
Product: hp stream notebook 11-r050sa
Operating System: Microsoft Windows 10 (64-bit)

please can anyone help.how do i reset to factory bios when i have accidently uninstalled c drives.theirs nothing coming on.ive tried everyway possible and carnt get it to do a factory reset.please help me world im stuck.thankyou.shaun

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2017 08:47 PM

HP Recommended

First of all- it is nearly impossible to "uninstall" your C drive. Windows would never allow it since it runs on that drive. Only way to do it would be booting from a disk/usb and formatting the drive.

 

If you do not see a hard drive or C drive it is quite possible your hard drive has failed and will need to be replaced.Have you tried F2 System Diagnostics>immediately after powering on start tapping Esc key.From the menu tap F2 for diagnostics and run the test on hard drive.

 

Resetting BIOS to defaults >immediately after powering on start tapping Esc key. From the menu that opens tap F10 BIOS setup. Once in BIOS tap F9 key to restore to default settings. Next press F10 again to Save & Exit. 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-31-2017 08:47 PM

HP Recommended

First of all- it is nearly impossible to "uninstall" your C drive. Windows would never allow it since it runs on that drive. Only way to do it would be booting from a disk/usb and formatting the drive.

 

If you do not see a hard drive or C drive it is quite possible your hard drive has failed and will need to be replaced.Have you tried F2 System Diagnostics>immediately after powering on start tapping Esc key.From the menu tap F2 for diagnostics and run the test on hard drive.

 

Resetting BIOS to defaults >immediately after powering on start tapping Esc key. From the menu that opens tap F10 BIOS setup. Once in BIOS tap F9 key to restore to default settings. Next press F10 again to Save & Exit. 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.