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My Windows 11 has 2 user accounts, "ADMIN" - with administrator rights, "Luck" with user rights only (read only)

"ADMIN" is hidden. Now I cannot reactivate "ADMIN" with my "Luck" account nor change my "Luck" account to get administrator rights.

3 REPLIES 3
HP Recommended

Hi @Ralf2024,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I understand you're experiencing an issue with accessing the user accounts on your Laptop.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time it was working fine?

- Were there any changes made to your Laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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Many thanks, Irwin,
at the very end I have completely reinstalled Windows11. Unfortunately, now I must reinstall all programs.
Ralf. 
 
A German proverb says : "Wer keine Arbeit hat macht sich welche." ("If you don't have a job, you get some" is not really the same)
HP Recommended

Hi @Ralf2024,

 

I am sorry to hear that you had to reinstall windows but I hope things will be getting back on track! Reinstalling Windows 11 means a fresh start, and hopefully, that helps resolve all the issues.

 

I appreciate your efforts in contacting HP community support and If you need any assistance in the future, feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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