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10-26-2020 06:40 AM
hello,
I have some issues with windows like search bar and drivers are not working properly, so I fresh installed windows 10 using Microsoft creation tool, but now problem is how I get again all HP apps like:-
HP cool sense
HP audio switch
and all same like these .
Please help... I'm unable to find solution for this.
Thanks in adv.
Solved! Go to Solution.
Accepted Solutions
10-26-2020 09:29 AM
You should not have used MS media to do that, as that media does not provide HP drivers or apps -- and HP does not provide separate downloads for the apps, only the drivers.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
10-26-2020 09:29 AM
You should not have used MS media to do that, as that media does not provide HP drivers or apps -- and HP does not provide separate downloads for the apps, only the drivers.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP