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‎12-16-2018 06:48 AM - last edited on ‎12-16-2018 05:43 PM by Retired

HP Recommended

My issue is the F11 won't work but I also don't have a screen to type or select on. It was doing recommended updates and just shutdown.

1 REPLY 1

‎12-17-2018 09:30 AM

HP Recommended

@Coolice6

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your experiencing system no boot issue and F11 not responding,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the operating system?
  • When was the last time it worked fine?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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