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‎05-05-2025 07:33 PM

HP Recommended
Product: HP 255 15.6 inch G10 Notebook PC (78U76AV)
Operating System: Microsoft Windows 11

Hi guys, I just bought this PC, and as usual, Windows has not been installed. I'm installing Windows 11 and stuck in a step that requires me to install the network driver. The issue is that I can't install it. I downloaded the drivers on another PC and put them on a USB drive, but the HP laptop can't find them, and the USB seems empty. Any idea how I can proceed?

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1 REPLY 1

‎05-05-2025 07:44 PM - edited ‎05-06-2025 03:41 AM

HP Recommended

@Alejandrocar16,

 

You can bypass the internet requirement and use a local account to complete the W11 initial setup.  

 

Click this link for how to do it.

How to bypass the internet requirement during Windows 11 setup? - Smartprix

 

Upon a completion of the setup, you can install the WiFi driver and switch to a Microsoft account if you wish.

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