hp 2820e will not print

[Hemeroidroy]

brand new Deskjet 2820e will not connect/print

[BeemerBiker]

reset the wifi and watch one of the videos

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.

You may need to reset the old Wi-Fi of the printer: video here for 2855 | 2821 | 2822 | 2842 | 2820 | 2875


Wi-Fi setup to router using smartphone: video here or HP Smart and an laptop.


For Wi-Fi direct setup see page 11-12 of below User Manual
This is useful if there is there is no router or you do not want to use the router.


Simple push button or WPS setup is described on page 11 of User Manual


Full feature software 2800 July 2024


Printer Reference 2842e

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.