hp 311-1037nr bios setup

[KiraOkami420]

plz help I have bypassed the bios screen and there's not much here in the setup utility is there anything from this point I can do to bypass the login screen to get into the laptop

[A4Apollo]

Hi! @Molly15, Thanks for stopping by the HP Support Forums!

I understand you have issues logging into your PC.

Don't worry I'll try to help you out.

Did you make any hardware or software changes on your PC?

Have you forgotten the windows password for your PC?

What is the error you get when you are trying to login to your PC?

Please provide the product number and operating system of your PC to assist you better.

Try booting into BIOS and restoring the BIOS to default and check if it helps.

Turn on your PC keep tapping the F10 key, you will boot into BIOS.

From the main or file menu select restore defaults.

Select F10 to save changes and exit.

If the issue still persists try performing a recovery on your PC from recovery manager or using recovery discs.

Refer this article to know how to perform system recovery on your PC.

If the issue still persists try run recovery using the recovery discs.

If you don't have a set of recovery discs. Please contact HP support for service options.

Link to contact HP.

Let me know if this helps!

Have a wonderful day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[KiraOkami420]

HP mini 311-1037nr
VM262UA#ANA
no I have not made any hardware or software changes I just got this from a friend And he didn't know the login info and he is no longer in contact with who he got it from. Thanks ill try the bios option ill keep you updated if it won't work.

[A4Apollo]

@KiraOkami420, It's great to hear from you again.

I appreciate your efforts for trying out the steps.

If your laptop is asking for the windows password you have to perform a system recovery. Refer the article from my previous thread for more information.

Sure you can try the steps recommended in my previous thread and get back to us.

Hope to hear from you soon!

Take Care! 🙂

[KiraOkami420]

Thank you how do I do this system recovery I can't find your thread about it

[A4Apollo]

@KiraOkami420, It's great to hear from you again.

I appreciate your efforts for trying out the steps.

Refer this article to know how to perform system recovery on your PC.

Click on the article from the above line to know how to perform a system recovery.

Let me know if this helps!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!