hp accelerator

[tscott_55]

Every time my computer boots up I get a message stating that hp accelerator does not work with my version of windows. It started after my latest windows update. How do I fix it?

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[Richard642]

There was a recent windows update and since this update we have not been able to print. We purchased a new HP Wireless Printer and all was running great for about 2 weeks and after this update was completed we have not been able to print because we get this error about the Accelerator. I tried the quick version of the instalation and then I tried this one and still getting the error.

What is wrong?

[stevehas]

I get the same message - indicating I need to get a new version of the accelerator - but I have an SSD 'disk' - which presumably would not affected by shock. Am I correct, or do I still need the accelerator ?

[Ebonyuk72]

I have no idea what I just did but I did it and it fixed the issue. Thank you so much for making it easy and simple, with simple steps for a thicko like me to follow. It is much appreciated xxx