hp battery alert bios has detected that the storage capacity of the internal battery has been redduc

[eyasu2]

hp battery alert bios has detected that the storage capacity of the internal battery has been redduce. this may be caused by environmental factors such as low ambient operating tempereture , or it could be due to battery pack aging. operating your system in a warmer location or oprating your unit for some period of time may resolve this condition. if the condition persists or if you have an ollder system, please contact hp service primary ( internal )battery ( 601)

[Raj2111]

Hi @eyasu2 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

-Regards
Raj-HP Support