Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
elitebook 8540w
Microsoft Windows 7 (64-bit)

hello

i have a problem with the base system device , is it a driver or what , and if it is can you help me with it ????

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

That is the SD card reader in need of a driver...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

View solution in original post

11 REPLIES 11
HP Recommended

Hi:

 

That is the SD card reader in need of a driver...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

HP Recommended

The problem has been solved. I am grateful for your cooperation and prompt response.

A small problem remains, why the device can not read the memory card (SD)even though it sounds when inserted into the dedicated slot

HP Recommended

You're very welcome.

 

Unfortunately, that I do not know.

 

Try a different SD card.  

 

There is normally a size limit regarding how big of a storage size will work, and I don't know what it is on your model.

HP Recommended

I am trying to read a standard 1 GB microSD memory card

HP Recommended

If it worked before, unfortunately, I wouldn't know why it isn't working.

 

If you never tried a micro SD card in the adapter, it may not be compatible.

 

Try a standard 1 - 8 GB SD card.

HP Recommended

 i never tried a micro SD card in the adapter,However, he is very happy with the results achieved
Thank you very much my friend

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Find an old digital camera and try a 'normal size' SD card from it.

 

I think it will work just fine.

HP Recommended

i did try my old digital camera and it work perfictly .

thanks for yor time my friend

HP Recommended

You're very welcome.

 

I figured as much.

 

I had an older notebook where the micro SD card in the adapter didn't work.

 

It worked in my newer notebook I bought in 2015.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.