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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: hp envy 17 touchsmart 2019 recovery manager
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07-13-2019 08:05 AM
Today I Buys a hp envy 17.3 inches and 2019 model
When opening just have 1 hard I not see a recovery hard and also not found (hp manager recovery)
Any one help me wht happen to recovery systems in hp ???
Not need a recovery hard drive ?
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Accepted Solutions
07-13-2019 09:00 AM - edited 07-13-2019 09:01 AM
Hi:
HP no longer includes the recovery manager software with new PC's because there are two ways to reinstall W10:
1. Use the cloud recovery client (info is on your notebook's support page for how to use).
This is the info you should find on your notebook's support page...
https://support.hp.com/us-en/document/c06162205
2. Clean install W10 by using the media creation tool at the link below to create W10 recovery media.
https://www.microsoft.com/en-us/software-download/windows10
If you want to make a recovery image of the current factory installation, use the free Macrium Reflect software to create a system image of your hard drive, store it on a portable hard drive, and the utility will also have a program to create a bootable rescue DVD or USB flash drive which you boot from to access the system image stored on your portable hard drive.
https://www.macrium.com/reflectfree
You can update the system image any time you want, as you add programs and files to your PC.
07-13-2019 09:00 AM - edited 07-13-2019 09:01 AM
Hi:
HP no longer includes the recovery manager software with new PC's because there are two ways to reinstall W10:
1. Use the cloud recovery client (info is on your notebook's support page for how to use).
This is the info you should find on your notebook's support page...
https://support.hp.com/us-en/document/c06162205
2. Clean install W10 by using the media creation tool at the link below to create W10 recovery media.
https://www.microsoft.com/en-us/software-download/windows10
If you want to make a recovery image of the current factory installation, use the free Macrium Reflect software to create a system image of your hard drive, store it on a portable hard drive, and the utility will also have a program to create a bootable rescue DVD or USB flash drive which you boot from to access the system image stored on your portable hard drive.
https://www.macrium.com/reflectfree
You can update the system image any time you want, as you add programs and files to your PC.
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