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HP Recommended
envy 17 laptop
Microsoft Windows 10 (64-bit)

my hard drive went bad and i'm not very computer savvy  in fact im dumb but i am a disabled vet and just cant afford to go to a computer store to have them set it up is there anywhere i can download recovery disks for my machine for  free

 

thank you

1 REPLY 1
HP Recommended

Hi:

 

After you replace the hard drive, you can reinstall W10 for free as follows...

 

Use the Microsoft media creation tool at the link below to create a bootable W10 installation flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option and W10 will install and automatically activate once you are connected to the internet.

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