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‎07-27-2023 03:12 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hi to all 

              my hp g62 notebook when it boots up this message comes up  primary internal battery 601 how do i solve this

david

Category:
1 REPLY 1

‎07-27-2023 04:21 PM

HP Recommended

Hi:

 

You probably have to replace the internal RTC (Real Time Clock) battery.

 

See the service manual at the link below:

 

c02542102.pdf (hp.com)

 

Chapter 3, page 19, item 9 is the RTC battery part number.

 

RTC battery (includes mounting adhesive) 606015-001

 

Chapter 4, pages 51 & 52 have the procedure to remove and replace the RTC battery.

 

 

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