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HP Recommended
hp laptop 15-da0xxx
Microsoft Windows 10 (64-bit)

So I spilled a tiny amount of milk on my laptop keyboard today. Barely any milk but now my lower volume, G, and backspace key are not working.

 

Any suggestions on what I can do myself to fix this issue? Thank you.

2 REPLIES 2
HP Recommended

@Jfc555 

Turn the laptop OFF -- and do NOT turn it back ON!!

Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...

However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.

The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.

And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I hyad a Toshyiba withy a $35 replaceable keyboard.. Kept liquids out of the works...

 

Yep, I spilled gtatorade on mine... no amount of cleaningt criket keys keeps double letters away.

 

gt  supposed to be g key

hy  is h key

& more.....

 

uhgt

 

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